Humanitarian Operational Environment
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IntroductionThe humanitarian operational environment is the one in which international and national aid organisations and commercial sector entities function and interact during emergencies. It is significantly different from any other operating environment. Activities involved in this environment are all targeted towards the delivery of humanitarian assistance in whatever form. There is no single organisation that is able to deliver this assistance adequately on its own, hence the need to coordinate and collaborate with other entities to achieve this objective. Humanitarian actors operating in this environment include:
To facilitate engagement between these various entities, inclusive and well-defined structures, known as ‘clusters’, were created. Accountable lead organisations for each cluster have been identified globally in various sectors. The cluster approach facilitates efficient and economical operations where humanitarian actors are able to maximise their limited resources and demonstrate accountability. Therefore, clusters serve as a coordination mechanism for humanitarian organisations working in the same sector. The cluster approach will be further explained later in this chapter. Humanitarian PrinciplesThe principles of humanitarian practice aim to ensure the rights of those affected by conflict or natural disaster to protection and assistance, while minimising the potential negative impact or manipulation of such assistance and increasing preparedness for future disasters. Humanitarian practice includes the protection of civilians and those no longer taking part in hostilities, meeting their basic needs for food, water, sanitation, shelter and health care; and assisting their return to normal lives and livelihoods. Humanitarian practice is guided by humanitarian law and a range of international standards and codes of conduct including:
Organisations/Bodies in Emergency EnvironmentIt is important that humanitarian logistics staff fully understand the environment in which they are operating and the roles of the various humanitarian organisations which may be involved.
- Inter-Agency Standing CommitteeThe Inter-Agency Standing Committee (IASC) is a unique forum for coordination, policy development and decision-making involving United Nations and non-United Nations humanitarian partners. IASC is the primary mechanism for inter-agency coordination of humanitarian assistance. Under the leadership of the Emergency Relief Coordinator, the IASC develops humanitarian policies, agrees on a clear division of responsibility for the various aspects of humanitarian assistance, identifies and addresses gaps in response, and advocates for effective application of humanitarian principles. Source: IASC web site: About IASC page and IASC Working group page. Useful document - Terms of Reference of the IASC. - United Nations Operational AgenciesIn the United Nations system, a number of programmes, funds and specialised agencies are responsible for carrying out relief and recovery activities. These programmes, funds and specialised agencies are operational agencies with specific mandates and extensive humanitarian experience. Their activities include identifying detailed humanitarian needs through various assessments as well as designing and implementing relief programmes for disaster affected populations. The structure of these programmes, funds and specialised agencies can be found in United Nations Organisational Chart.
- United Nations Office for the Coordination of Humanitarian AffairsThe Office for the Coordination of Humanitarian Affairs (OCHA) is the arm of the United Nations Secretariat that is responsible for bringing together humanitarian actors to ensure coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort. Source: http://ochaonline.un.org/ See Links for list of OCHA sites and OCHA's others links. - UN Senior Representative and CoordinatorsSpecial Representative of the Secretary-General
A Special Representative of the Secretary-General (SRSG) is appointed by the United Nations Secretary-General to act on his behalf in emergencies which are “complex or of exceptional magnitude”. In practice, the appointment of an SRSG is normally reserved for those complex emergencies which require United Nations involvement in major political negotiations and/or when United Nations peacekeeping forces are deployed. When a SRSG is appointed, he/she is recognized as having overall authority with regard to United Nations operations in the designated country. If heading a peacekeeping operation, the SRSG reports to the Secretary-General through the USG for peacekeeping operations, or if heading a political mission, is through the USG for political affairs. A SRSG is also involved when an integrated mission is proposed for the planning, design and implementation of complex United Nations operations in post-conflict situations, and for linking the different dimensions of peace support operations. An Integrated Mission is one in which there is a shared vision among all United Nations actors as to the strategic objective of the United Nations presence at country level. Once an integrated mission has been established following a security council resolution, the SRSG will take the lead in the planning process in close cooperation with the Integrated Mission Task Force (IMTF). Source: United Nations Integrated Mission Planning Process (IMPP) Guidelines endorsed by the Secretary General’s Policy Committee, 13 June 2006.
Emergency Relief Coordinator
The Emergency Relief Coordinator (ERC) is the United Nations’ Under-Secretary-General for Humanitarian Affairs and head of OCHA. The ERC is responsible for oversight of all emergencies requiring United Nations humanitarian assistance and leads IASC acting as the central focal point for governmental, intergovernmental and non-governmental relief activities. The current Under-Secretary-General for Humanitarian Affairs and Emergency Relief Coordinator is Ms Valerie Amos. The Global Cluster lead agencies are accountable to the ERC in ensuring better coordination and effective humanitarian response through cluster activities. Source – OCHA Website
Humanitarian Coordinator (HC)When a complex emergency occurs, the UN ERC, on behalf of the Secretary-General and after consultation with the IASC, will designate a Humanitarian Coordinator (HC). The HC serves as the representative of the ERC (and therefore of OCHA) in the country/region concerned. The HC is responsible for coordinating the humanitarian activities of the Humanitarian Country Team. He/she will provide liaison between the Humanitarian Country Team and the ERC. The IASC may assign the functions of HC to the Resident Coordinator for the country. This is a normal practice but other options are also available, i.e. appointing a separate HC, or appointing a Regional HC when an emergency involves more than one country. In such instances RCs/HCs of countries in the region should work as a team under the guidance of the Regional HC. The Cluster leads at the country level are accountable to the HC for their cluster lead responsibilities. Source: Humanitarian Reform website: Document source
Resident Coordinator
A UN RC is a designated representative of the UN Secretary-General. A RC leads the UN Country Team and reports to the UN Secretary-General through the Chair of the UN Development Group (UNDG). In each country office, the UNDP Resident Representative normally also serves as the RC of development activities for the United Nations system as a whole. Through such coordination, UNDP seeks to ensure the most effective use of UN and international aid resources. In addition, if international humanitarian assistance is required and a separate HC position is not established, the RC is accountable to the ERC, OCHA for the strategic and operational coordination of the response efforts of UN Country Team members and national and international humanitarian organisations and bilateral actors, in support of national efforts. The ERC may choose to designate the RC as HC, in consultation with the IASC, if the situation so requires. In this case, the RC/HC is accountable to the ERC with whom an annual compact is drawn up detailing the planned key results for the HC function. Source: RC Online The Cluster leads at the country level are accountable to the RC in the absence of a HC. Useful Document: RC JD
- National Government AuthoritiesIn General Assembly Resolution 46/182, ‘... each State has the responsibility first and foremost to take care of the victims of natural disasters and other emergencies occurring on its territory...’ and ‘...the affected State has the primary role in the initiation, organization, coordination and implementation of humanitarian assistance within its territory’. Source: IASC Operational Guidance on the Concept of ‘Provider of Last Resort’ UN encourages governments to ‘...designate a single national agency or organisation to conduct and coordinate emergency relief measures.’ The establishment of such government authority to coordinate domestic relief activities recognises the central role and responsibility of the stricken government in disaster relief operations. Where possible, coordinating mechanisms such as clusters should involve the relevant government authorities. The question is more complicated in man-made conflict situations when circumstances require the coordination of relief activities through a neutral intermediary. Reporting structures will be then agreed between the government and the HC. - The Red Cross MovementThe Red Cross is a very important humanitarian component that will be prevalent in all aspects of relief work. It is therefore likely to be an integral part of the emergency environment and may play an important role in coordinating humanitarian assistance in complex emergencies. The Red Cross is composed of three elements:
- Non-Governmental OrganisationsNGOs can be divided into two main categories – international NGOs working in the international field, and local NGOs working in their own country. The NGO community has become increasingly important in humanitarian work and has significantly grown in numbers over the past years to cover the full spectrum of humanitarian relief activities. One or more NGOs are often present in the area of an emergency, before, during and after the onset of the crisis and will, therefore, have hands-on experience and information that might be crucial in carrying out relief operations. NGOs tend to specialise in one or two fields, or to direct their efforts towards one needy population group. They usually offer skilled staff, rapid deployment capacity (if they are not already in the area), operational flexibility and resources that might not otherwise be available in an emergency. Local NGOs can be extremely helpful in various ways, especially because they are known locally and because they are familiar with the area, the culture, the community, etc. and in many cases they work together with other international NGOs and the UN agencies. Link – List of NGOs in consultative status with the United Nations - Department of Peacekeeping OperationsThe Department of Peacekeeping Operations (DPKO) is a UN body tasked by the Security Council to undertake peacekeeping operations in specific areas of recent or potential conflict. A Special Representative of the Secretary General (SRSG) is usually appointed to head each peacekeeping operation. Reporting to DPKO headquarters in New York, the SRSG exercises authority over all UN entities in the emergency area. The office of SRSG has two main components: a civilian structure headed by the Chief Administration Officer (CAO) and a military structure headed by the Senior Military Officer (SMO). Typically, a peacekeeping operation encompasses a broad range of tasks and responsibilities. For example, DPKO staff deployed into an emergency area may include military components in the security or observation role, civilian police elements and mine action teams as well as specialists in political affairs and human rights. Recent peacekeeping mandates have also included tasks such as “coordination with humanitarian agencies” or “support to humanitarian action.” The personnel, material and financial assets of these operations are managed by a civilian led administration, headed by CAO. Useful Document: DPKO Organizational Chart Source: United Nations peacekeeping website
- Donor AgenciesDonor agencies may be present in the crisis area and may even be actively involved in disaster relief activities before a major emergency occurs. Some of these donor organisations, especially governmental organisations, have developed a concept for rapid intervention in case of disaster. Examples of such disaster relief sections within donor organisations include the Disaster Assistance Response Team (DART) of the United States Office for Foreign Disaster Assistance (OFDA) and the Conflict, Humanitarian and Security Department Operations Team (CHASE OT) of the United Kingdom Department for International Development (DFID). Humanitarian FundingHumanitarian organisations are funded by contributions from individuals, corporations, governments and other organisations. Each humanitarian agency usually has its own resource mobilisation mechanism in place having either bilateral or multilateral contributions provided by donors. In recent days, not only traditional donors such as government and inter-governmental organizations but also private donors are taking on an important part in supporting relief operations. - AppealsAt the onset of an emergency, humanitarian communities come together to prepare for an appeal which summarizes relief needs and response plan for different sectors. These appeals are tools to structure humanitarian response and to mobilize funds. 1) Flash AppealIt is a tool used for structuring a coordinated humanitarian response for the first three to six months of an emergency. The UN Humanitarian Coordinator triggers it in consultation with all stakeholders. Ideally, a Flash Appeal should be issued within one week of an emergency. It provides a concise overview of urgent life saving needs, and may include recovery projects that can be implemented within the timeframe of the Appeal. 2) Consolidated Appeals Process
Consolidated Appeals Process (CAP) serves to raise funds for humanitarian action as well as assist humanitarian aid partners to plan, implement and monitor their activities together. Thus the CAP is much more than an appeal for money. Source: OCHA
3) Common Humanitarian Action Plan
Common Humanitarian Action Plan (CHAP) is a strategic plan for humanitarian response in a given country or region. It provides:
The CHAP is the foundation for developing a Consolidated Appeal, and is as such part of the CAP. - Pooled Funds1) Emergency Response Fund**also Humanitarian Response Funds The Emergency Response Fund (ERF) aims to provide rapid and flexible funding to address gaps in humanitarian needs. It is usually established to meet unforeseen needs that are not included in the CAP or similar coordination mechanisms but in line with CHAP objectives and identified priorities. It increases opportunities for local actors including NGOs to respond to needs in areas where INGOs face challenges to access due to security or political constraints. The ERFs have been used since 1997. Compared to Central Emergency Response Fund (CERF) and Common Humanitarian Fund (CHF), ERFs are relatively small in size. OCHA typically undertakes both financial and programmatic management of ERFs. ERFs are operational in Afghanistan, Columbia, the Democratic Republic of the Congo (DRC), Ethiopia, Haiti, Indonesia, Iraq, Kenya, Myanmar, Nepal , the occupied Palestinian Territory (oPT), Somalia, Sudan, Uganda and Zimbabwe. The objectives of ERFs are to enable mainly NGOs (which do not have direct access the CERF) and UN agencies to respond quickly and effectively by
Useful document: Basic Facts - Mapping (as of 19 Feb 2010) - Donors (as of 19 Feb 2010) Source: Humanitarian Reform Useful document: Review of OCHA Emergency Response Funds (ERFs)
2) Common Humanitarian Funds
The main objective of Common Humanitarian Funds (CHFs) is to provide early and predictable funding to the most critical humanitarian needs as identified and formulated in a CAP. CHFs will however also maintain an emergency reserve (typically up to 10 percent of total funding) for responding to unplanned emergency needs outside the CAP. All humanitarian partners participating in the CAP process are eligible to receive funding from a CHF. Given that the objective of a CHF is to provide core funding towards the CAP, these funds are often much larger than ERFs and will involve cluster/sector leads and other humanitarian partners in an elaborate prioritization and allocation process. CHFs are managed by the HC supported by a dedicated advisory group and with the OCHA country office providing fund management support. In all existing funds UNDP is financial fund manager (administrative agent) and has also been tasked with subcontracting NGOs on behalf of the CHF (managing agent). CHFs are currently established in three countries: DRC and Sudan since 2006, and Central African Republic since 2008. Source: Humanitarian Funding OCHA website
3) Central Emergency Response Fund
The Central Emergency Response Fund (CERF), which was the first concrete outcome of the Secretary-General’s reform process and the Millennium Summit, was launched on 9 March 2006 to achieve the following objectives:
The Fund represents an important international multilateral funding instrument that saves lives through the provision of rapid initial funding for life-saving assistance at the onset of humanitarian crises and critical support for poorly-funded, essential humanitarian response operations. CERF is authorized to raise up to US$ 500 million, including a grant facility of up to USD 450 million and a loan facility of USD 50 million. CERF is funded by voluntary contributions from around the globe from member states of the United Nations, private businesses, foundations and individuals. Since March 2006, the grant component of CERF has received pledges and contributions from over 110 public and private donors of more than US$ 1.6 billion. The Fund is managed by the ERC, on behalf of the United Nations Secretary-General. The Fund allows the UN to react immediately when a disaster strikes by making funding available for life-saving activities to eligible agencies such as the UN and its funds, programmes, and specialized agencies and the International Organization for Migration (IOM). CERF is intended to complement – not substitute – existing humanitarian planning and funding mechanisms such as consolidated and flash appeals. The CERF provides seed funds to jump-start critical operations and fund life-saving programmes not yet covered by other donors. Link: CERF website. Resource section source: Humanitarian Funding OCHA website and Humanitarian Reform/Financing
Links1. Common Guidelines on Humanitarian OperationsThe following guidelines have been developed to ensure consistency in approach and practice: People in Aid - Code of Good Practice Universal Declaration of Human Rights 1948 (link) or see the PDF version in the Annexes Four Geneva Conventions of 1949 & additional protocols of 1977 and 2005 (link to http://www.icrc.org) The Sphere Project (2004) Humanitarian Charter and Minimum Standards in Disaster Response IASC Guidance Note on Using the Cluster Approach to Strengthen Humanitarian Response 2. Sources of Humanitarian Information
Alertnet - Reuters service for aid agencies, including latest humanitarian news. BBC News - Full profiles provide an instant guide to history, politics and economic background of countries and territories, and background on key institutions. Emergency Disaster Database - Contains essential data on all disaster events occurring in the world from 1900 to present, with country and disaster profiles. Humanitarian Aid department of the European Commission (ECHO) Humanitarian Reform – Cluster Approach International Crisis Group - An NGO working to prevent and resolve conflict, its website has comprehensive information about current conflicts around the world. IRIN – Integrated Regional Information Networks - Useful country profiles for sub-Saharan Africa, the Middle East and Central Asia with daily and weekly news updates and much more vital information. MapAction - Provides accurate, up-to-date maps showing the location of groups of affected people, passable routes, which medical facilities are functioning. Office of U.S. Foreign Disaster Assistance (OFDA)/USAID UK Department for International Development (DFID) OneResponse- collaborative inter-agency website on cluster activities One World Country Guides - Over 50 useful country guides. ReliefWeb - Main United Nations humanitarian coordination website, with daily news about complex emergencies and humanitarian relief programmes worldwide. Most major aid agencies post reports here during an ongoing emergency. United Kingdom Department for International Development 3. OCHA sites and linksOther OCHA sites
OCHA Links
Donor and External Relations Section Executive and Administrative Offices Inter-Agency Standing Committee/ Executive Committee on Humanitarian Affairs Secretariat Emergency Response Coordination Internal Displacement Division Humanitarian Reform Support Unit Advocacy and Information Management Advocacy and External Relations Information Technology Section
PartnershipsReferencesUnited Nations DMTP (1997) Disaster Management Ethics ICRC (2004) What is humanitarian law? Humanitarian Reform/he Inter-Agency Standing Committee (IASC) OCHA/Humanitarian Funding OCHA/About OCHA OCHA/Reliefweb United Nations Integrated Mission Planning Process (IMPP) guidelines UN Development Group NGO Branch - UN Department of Economic and Social Affairs United Nations Peacekeeping Good Humanitarian Donorship |