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Information Management Officers within a Logistics Cluster team are responsible for consolidating and disseminating up-to-date logistics specific information. They are to make use of logistics information gathered from multiple sources including Logistics Cluster participants. These include:

  • Logistics situation reports;
  • Key information relevant to situational understanding;
  • Customs information;
  • Operational logistic information;
  • Infrastructure updates;
  • Maps with access information;
  • Contact list;
  • Standard forms;
  • Policy or technical guidance;
  • Datasets;
  • Gap analysis

This chapter has been tailored around the general UN OCHA/IASC operational guidance to specifically address the information management in logistics humanitarian response.

See: Operational Guidance on Responsibilities of Cluster/Sector Leads & OCHA in Information Management.

Logistics Information Management in Emergencies


  • Cluster/Sector lead agencies shall allocate the necessary human and financial resources to the IM team.
  • Each cluster shall appoint an IM focal point, who should have sufficient expertise and an ability to work with different partners and clusters.
  • While it is important that there is one IM focal point per Cluster/Sector, humanitarian partners are encouraged to share IM resources and capacities within and across clusters at the country level where appropriate to promote harmonization and economies of scale.
  • Cluster/Sector IM focal points should contribute to inter-cluster IM coordination led by OCHA, and support efforts to ensure coherence and coordination between intra and inter cluster information management initiatives.
  • Cluster/Sector IM focal points are responsible for ensuring adherence to global—and taking into account national—IM norms, policies and standards. Global level clusters and OCHA can be called upon for IM expertise, operational support, general guidance, training materials and funds as appropriate.
  • Cluster/Sector IM focal points will work with OCHA to establish the systems and processes needed for effective information sharing with cluster partners related to inter-cluster coordination and cross-cluster programming.
  • Cluster/Sector leads are responsible for generating up-to-date cluster specific information (e.g. contact lists, meeting minutes, standard forms, policy or technical guidance, datasets, needs/gap analysis, etc.) and sharing it with OCHA in order to support inter-cluster data sharing.
  • If needed, Cluster/Sector leads are responsible for establishing a data confidentiality and privacy policy within their cluster, which ensures that sensitive, personally identifiable datasets are suitably anonymized.
  • Cluster/Sector leads should ensure all information is age and sex disaggregated where appropriate.

Source: Guidance on responsibilities of cluster/sector leads & OCHA in information management.

B. Role of Logistics Cluster Lead in Information Management during emergencies


3) Information Sharing Platform: Website

The logistics cluster web page is an example of a common logistics information sharing platform. It hosts useful information products such as operations pagers pages by countries and , shares tools, and provides products like standardised templates.

  • Give out links to the website and make sure OCHA and other web platforms post the Log Cluster link on their site for wider access.
  • Post daily sitreps; weekly bulletins; ‘snapshots’ on key issues – e.g. government customs clearance procedures; prioritization process of humanitarian cargo; general activities of the Logistics Cluster.